Telkom is one big money hole, they make millions in profit but take over 3 weeks to respond to a fault report. They have a
monopoly so they
don't mind if they come out and repair your line 4 times in 2 months, because you have no other choice.
This is or was my current frustration. Over the past 2 months we have only had less then 1 months up time
in terms of phone and
Internet access. That is pathetic.
At least with
Neotel things will change.
Neotel will be
Telkom competition in the South African and
probably African
Telecommunications industry. They also are know as
SNO second national
operator.
In SA they are
busy creating a completely independent back bone
infrastructure. Which means they will only need to shear or lease access on the last mile lines. The last mile lines are those that connect your house to a central
Telkom exchange. This is good news as they will slowly
be able to roll out last mile access while still providing land line based services. If you want more info check out their web site. www.neotel.co.za.